Suite
- 2 Single beds
- River view
- Shower
- Coffee machine
- Bathtub
Hotel · Hakone · Kanagawa
Hotel Indigo Hakone Gora By Ihg
A modern design hotel in the Gora onsen district, blending contemporary comfort with hot spring bathing and easy access to Hakone's sights.
- Free shuttle service in Hakone Gora
- Hot spring baths and sauna on site
- Free parking and 24-hour reception
8.9
Great
826 reviews
Booking.com 8.9 · 826 reviews
About
Hotel Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora brings a contemporary design sensibility to the classic onsen town of Gora. The property blends modern interiors with natural materials, and each room offers a private balcony—many with river or mountain views. A communal hot spring bath and sauna provide the traditional bathing experience, while the free shuttle makes exploring the area effortless.
The hotel sits about a 25-minute walk from Chisuji Falls, a forest waterfall, and is close to the Gora train station and cable car station. The on-site restaurant serves meals with a yukata-friendly atmosphere, and the public areas include a garden, coffee shop, and bar. With a focus on relaxation and design, this is a considered base for discovering Hakone's natural and cultural highlights.
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Private onsen balconies — Several room types, including suites, feature a private hot spring bath on the balcony, offering river or mountain views and a unique relaxation experience.
- Complimentary shuttle service — A free shuttle helps guests navigate Hakone's hilly terrain, especially appreciated by those who prefer not to walk long distances.
- High guest ratings for rooms and service — Rooms and service both score 9.5, and staff reviews are consistently positive, reflecting attentive and experienced hospitality.
- Modern design in natural setting — The hotel's décor merges contemporary style with traditional Japanese elements, creating an atmosphere that guests find both beautiful and harmonious with the surroundings.
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Worth weighing
4 to weigh- Potential noise from street-facing rooms — The Private King Suite offers a 'street view', which may be less tranquil than river or mountain-facing rooms.
- Some rooms lack private onsen — Not all room types include a private balcony hot spring; the King Suite and Standard King Room list different amenities, so guests seeking that experience should book specific categories.
- Check-in is limited to specific hours — Check-in is from 15:00 to 23:59, so late arrivals after midnight may need to plan accordingly.
- No pets allowed — Guests traveling with pets will need to make other arrangements, as the hotel does not permit them.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard King Room
- 1 King-size bed,2 Single beds,1 Single Bed or 1 Double Bed
- Mountain view
- Shower
- Coffee machine
- Bathtub
King Suite
- 1 King-size bed
Private King Suite
- 1 King-size bed
- Street view
- Shower
- Coffee machine
- Heating
Premium Corner King Room
- 1 King-size bed
- River view
- Shower
- Coffee machine
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Bath & Wellness
- Hot spring bath
- Sauna
- Public Bath
- Bathtub
- Free toiletries
Food & Drink
- Restaurant
- Bar/ Lounge area
- Coffee shop
- Children's menu
- Welcome drink
- Mini-bar
- Tea and coffee facilities
- Electric kettle
Services & Convenience
- Free shuttle service
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Luggage storage
- Safe deposit box
- Fax/Photocopying
Comfort & Technology
- Air conditioning
- Heating
- Flat-screen TV
- Sitting area
- Garden furniture
- Trouser press
- AM/FM alarm clock
- Cots
Safety & Accessibility
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Key card access
- Rooms/ Facilities for disabled
- Lift
Recreation & Outdoor
- Garden area
- Fireplace
- Fitness centre
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 826 reviews
Booking.com · 8.9 · 826 reviews
8.9Verified guest“The oversized hinoki wood bathtub was a standout, the design details were beautiful, and the shuttle service was very convenient.”
8.9Verified guest“We would absolutely return to Hakone for this place—it was fantastic. The hotel is modern and stunningly beautiful, with helpful and attentive staff. The location is excellent, right near Gora train station and a cable car station. The Gora Onsen district is worth exploring.”
8.9Verified guest“We loved staying here; the hotel was clean and excellent, and the location was ideal—especially for the restaurant, which allowed yukata attire. It was close to the local train station. I also popped into Isshikido Saro for pastries, about a 10–15 minute walk away, and it was lovely.”
8.9Verified guest“The beautiful design elements throughout the Indigo blend effortlessly with the natural surroundings. The complimentary shuttle was a godsend, especially for seniors who prefer not to hike the hills.”
8.9Verified guest“I had a good-sized, luxurious double room in a quiet atmosphere. The location was great—just a 5-minute walk from an open-air museum—and I dined at the in-house restaurant nearby.”
8.9Verified guest“The staff were attentive and experienced, providing helpful information.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Chisuji Falls: A natural forest waterfall about a 25-minute stroll from the hotel, described as a natural paradise.
Gora Station: The hotel is close to the local train station, and a cable car station is also nearby, making it easy to explore the area.
Open-Air Museum: An open-air museum is a 5-minute walk from the hotel, as mentioned by a guest.
Isshikido Saro: A pastry shop about a 10–15 minute walk from the hotel, noted by a guest as a nice spot for treats.
Kigaujishinden 924-1, Hakone, Kanagawa, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 98 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 11:00.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Does the hotel provide a shuttle service?
Yes, the hotel offers a complimentary shuttle service for guests, which is especially helpful for navigating Hakone's hills.
Are there hot spring baths at the hotel?
Yes, the hotel features a hot spring bath and a public bath, along with a sauna.
What dining options are available?
The hotel has a restaurant and a bar/lounge area, and guests have praised the breakfast variety.
The bottom line
Hotel Indigo Hakone Gora is a top choice for travelers seeking a design-forward onsen experience with easy access to Hakone's attractions. High scores for rooms and service, combined with the free shuttle and private balconies, make it a comfortable base—just note the check-in window and pet policy.
8.9Based on guest ratings and reviews
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